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	<id>https://cio-wiki.net//index.php?action=history&amp;feed=atom&amp;title=Business_Process_Framework_%28eTOM%29</id>
	<title>Business Process Framework (eTOM) - Revision history</title>
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	<updated>2026-06-04T04:57:19Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
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	<entry>
		<id>https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=13553&amp;oldid=prev</id>
		<title>User at 20:57, 5 January 2023</title>
		<link rel="alternate" type="text/html" href="https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=13553&amp;oldid=prev"/>
		<updated>2023-01-05T20:57:00Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left diff-editfont-monospace&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
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				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 20:57, 5 January 2023&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;'''The Business Process Framework (eTOM)''' is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful business transformation. It is a comprehensive, industry-agreed, multi-layered view of the key &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[Business Process|&lt;/del&gt;business processes&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;required to run an efficient, effective and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does Business Process Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;'''The Business Process Framework (eTOM)''' is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[Business Transformation|&lt;/ins&gt;business transformation&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]]&lt;/ins&gt;. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;, &lt;/ins&gt;and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does Business Process Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;The development of &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;the &lt;/del&gt;business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'. The first approved standard was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;since &lt;/del&gt;the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;a &lt;/del&gt;common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and Data Model (SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;The development of business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'. The first approved standard was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;in &lt;/ins&gt;the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and Data Model (SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==See Also==&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==See Also==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;[[Business Process]]&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;[[Business Process Engine (BPE)]]&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;[[Business Process Automation]]&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;===References===&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;===References===&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;references/&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;references/&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

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		<author><name>User</name></author>
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	<entry>
		<id>https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=10623&amp;oldid=prev</id>
		<title>User at 18:16, 7 September 2022</title>
		<link rel="alternate" type="text/html" href="https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=10623&amp;oldid=prev"/>
		<updated>2022-09-07T18:16:42Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left diff-editfont-monospace&quot; data-mw=&quot;interface&quot;&gt;
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				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 18:16, 7 September 2022&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;'''The &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;Business&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/del&gt;Process&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/del&gt;Framework&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;(&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;eTOM&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]]&lt;/del&gt;)''' is a critical component of the Open Digital Framework, TM Forum’s &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;blueprint&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;for enabling successful business transformation. It is a comprehensive, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;industry&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]]&lt;/del&gt;-agreed, multi-layered view of the key [[Business Process|business processes]] required to run an efficient, effective and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;Business Process&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;'''The Business Process Framework (eTOM)''' is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful business transformation. It is a comprehensive, industry-agreed, multi-layered view of the key [[Business Process|business processes]] required to run an efficient, effective and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does Business Process Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;The development of the business process standardization for telecom &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;service&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;network&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/del&gt;management&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;products'. The first approved &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;standard&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed since the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/del&gt;Data&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/del&gt;Model&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/del&gt;(SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;The development of the business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'. The first approved standard was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed since the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and Data Model (SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;==See Also==&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[Business Process]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[Business Process Engine (BPE)]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[Business Process Automation]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;===References===&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;references/&lt;/ins&gt;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

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&lt;/table&gt;</summary>
		<author><name>User</name></author>
	</entry>
	<entry>
		<id>https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=7001&amp;oldid=prev</id>
		<title>User: The LinkTitles extension automatically added links to existing pages (https://github.com/bovender/LinkTitles).</title>
		<link rel="alternate" type="text/html" href="https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=7001&amp;oldid=prev"/>
		<updated>2021-02-06T14:17:11Z</updated>

		<summary type="html">&lt;p&gt;The LinkTitles extension automatically added links to existing pages (https://github.com/bovender/LinkTitles).&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left diff-editfont-monospace&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 14:17, 6 February 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;'''The Business Process Framework (eTOM)''' is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful business transformation. It is a comprehensive, industry-agreed, multi-layered view of the key [[Business Process|business processes]] required to run an efficient, effective and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does Business Process Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;'''The &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;Business&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/ins&gt;Process&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/ins&gt;Framework&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;(&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;eTOM&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]]&lt;/ins&gt;)''' is a critical component of the Open Digital Framework, TM Forum’s &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;blueprint&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;for enabling successful business transformation. It is a comprehensive, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;industry&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]]&lt;/ins&gt;-agreed, multi-layered view of the key [[Business Process|business processes]] required to run an efficient, effective and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;Business Process&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;The development of the business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'. The first approved standard was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed since the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and Data Model (SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;The development of the business process standardization for telecom &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;service&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;network&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/ins&gt;management&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;products'. The first approved &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;standard&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed since the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;Data&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] [[&lt;/ins&gt;Model&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]] &lt;/ins&gt;(SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

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&lt;/table&gt;</summary>
		<author><name>User</name></author>
	</entry>
	<entry>
		<id>https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=5868&amp;oldid=prev</id>
		<title>User: Created page with &quot;'''The Business Process Framework (eTOM)''' is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful business transformation. It i...&quot;</title>
		<link rel="alternate" type="text/html" href="https://cio-wiki.net//index.php?title=Business_Process_Framework_(eTOM)&amp;diff=5868&amp;oldid=prev"/>
		<updated>2020-05-19T15:57:43Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;&amp;#039;&amp;#039;&amp;#039;The Business Process Framework (eTOM)&amp;#039;&amp;#039;&amp;#039; is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful business transformation. It i...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;'''The Business Process Framework (eTOM)''' is a critical component of the Open Digital Framework, TM Forum’s blueprint for enabling successful business transformation. It is a comprehensive, industry-agreed, multi-layered view of the key [[Business Process|business processes]] required to run an efficient, effective and agile digital enterprise.&amp;lt;ref&amp;gt;Definition - What Does Business Process Framework (eTOM) Mean? [https://www.tmforum.org/business-process-framework/ TM Forum]&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
The development of the business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'. The first approved standard was the 'OSI/NM Forum Protocol Specification,' an extension of OSI protocols developed since the late 1970s. The direct development towards the Business Process Framework (eTOM), as Brenner (2007) explained, was &amp;quot;the Telecom Operation Map (TOM) was first published in 2001. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The result of this latter effort has meanwhile spawned its own TMF document family, the Shared Information and Data Model (SID). The Telecom Operation Map (TOM) was extended in 2001 to eTOM, an acronym for Enhanced Telecom Operations Map. The process model eTOm was renamed &amp;quot;Enhanced Telecom Operations Map (eTOM),&amp;quot; and in 2013 to &amp;quot;Business Process Framework (eTOM).&amp;quot; There have been many versions of eTOM. Version 14 was published in May 2014. It also has been developed into a component of NGOSS, which has been renamed Frameworx.&amp;lt;ref&amp;gt;Historical Overview of Business Process Framework (eTOM) [https://en.wikipedia.org/wiki/Business_Process_Framework_(eTOM) Wikipedia]&amp;lt;/ref&amp;gt;&lt;/div&gt;</summary>
		<author><name>User</name></author>
	</entry>
</feed>