Demand and Value Assessment Methodology (DAM and VAM) - Revision history

User at 16:01, 30 March 2023

2023-03-30T16:01:25Z

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User: The Demand & Value Assessment Methodology (DAM and VAM) is an interactive program designed to capture information to gauge and forecast how well equipped any proposed online delivery is to service its market and generate valuable results.

2018-12-20T14:43:22Z

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The Demand & Value Assessment Methodology (DAM and VAM) is an interactive program designed to capture information to gauge and forecast how well equipped any proposed online delivery is to service its market and generate valuable results.<ref>What is Demand and Value Assessment Methodology (DAM and VAM)? [http://www.finance.gov.au/agimo-archive/damvam.html The Australian Government]</ref>

The Demand and Value Assessment Methodologies assist agencies in developing transparent and auditable assessments of demand and value propositions for online government programs. These propositions underpin the business case and assist in substantiating the viability of the initiative, in justifying resource investment and in demonstrating transparency and accountability. The methodology provides for a consistent approach across agencies.

'''The application of the Demand and Value Assessment methodologies has various advantages''':<ref>AGIMO Demand and Value Assessment Advantages [http://www.finance.gov.au/agimo-archive/damvam.html AU gov]</ref>

At a project level it enables:
*Preparation of a business cases, justification of expenditure and policy decisions;
*Assessment of progress towards project and program goals and targets; and
*Impact assessment on agency business, customer base, demand and social value.

At the government agency level it enables the:
*Evaluation of contribution to overall agency goals, and the agencies' contribution to whole of government strategies;
*Analysis of the capacity of agencies to deliver e-government services;
*Assessment of impacts on clients to ensure the right mix of services are on offer;
*Identification of future policy and priority areas for improvement and investment; and
*A mechanism for sharing of information, achievements and strategies with other agencies and contribution to the development of best practice approaches.

'''Why is demand and value important?''' <ref>Why is demand and value Important? [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf gov.au ]</ref><br />
Demand and Value have been chosen as the two key criteria because consideration of demand forces enables government to assess a service from the perspective of the end users. Rather than implementing a program for implementation’s sake, demand assessment forces the provider to start with the end user and determine the nature of their needs and how they might be best attended to.

Value is a more traditional assessment, typically centred upon costs and benefits, but in the case of government, a consideration in determining value must also take account of social and governance implications.

'''Links between the Demand and Value Assessment Methodology and an Agency e-government Business Case'''<br />
[[File:DAMVAM.png|500px|DAM & VAM Methodology]]<br />
source: [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf|Australian Govt. Information Management Office]

===References===
<references />

===Further Reading===
*E-government Benefits Study [https://www.finance.gov.au/agimo-archive/publications_noie/2003/03/e-govt_benefits_study.html AU Gov]
*DAM & VAM Spreadsheet [https://www.finance.gov.au/agimo-archive/__data/assets/file/0005/52439/DAM__and__VAM_Excel_V1.0.xls AU Gov]
*DAM & VAM Case Study [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf AU Gov]

@@ Line 1: / Line 1: @@
-The '''Demand & Value Assessment Methodology (DAM and VAM)''' is an interactive program designed to capture information to gauge and forecast how well-equipped any proposed online delivery is to service its market and generate valuable results.<ref>[http://www.finance.gov.au/agimo-archive/damvam.html What is Demand and Value Assessment Methodology (DAM and VAM)?]</ref>
+The '''Demand & Value Assessment Methodology (DAM and VAM)''' is an interactive program designed to capture information to gauge and forecast how well-equipped any proposed online delivery is to service its market and generate valuable results.
 The Demand and Value Assessment Methodologies assist agencies in developing transparent and auditable assessments of demand and value propositions for online government programs. These propositions underpin the business case and assist in substantiating the viability of an initiative, justifying resource investment, and demonstrating transparency and accountability. The methodology provides for a consistent approach across agencies.
-'''The application of the Demand and Value Assessment methodologies has various advantages''':<ref>[http://www.finance.gov.au/agimo-archive/damvam.html Demand and Value Assessment Advantages]</ref>
+'''The application of the Demand and Value Assessment methodologies has various advantages''':
 At a project level, it enables:
 *Preparation of business cases, justification of expenditure and policy decisions;
@@ Line 19: / Line 18: @@
-'''Why is demand and value important?''' <ref>[https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf Why is demand and value Important? ]</ref><br />
+'''Why is demand and value important?'''
 Demand and Value have been chosen as the two key criteria because consideration of demand forces enables the government to assess a service from the perspective of the end users. Rather than implementing a program for implementation’s sake, demand assessment forces the provider to start with the end user and determine the nature of their needs and how they might be best attended to.
@@ Line 27: / Line 26: @@
 '''Links between the Demand and Value Assessment Methodology and an Agency e-government Business Case'''<br />
 [[File:DAMVAM.png|500px|DAM & VAM Methodology]]<br />
-source: [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf|Australian Govt. Information Management Office]
+source: Australian Govt. Information Management Office
@@ Line 33: / Line 32: @@
 *[[Business Case]]
 *[[IT Governance]]
 __NOTOC__

← Older revision		Revision as of 15:58, 30 March 2023
Line 39:		Line 39:


−	~~===Further Reading===~~
−	*[https://www.finance.gov.au/agimo-archive/publications_noie/2003/03/e-govt_benefits_study.html E-government Benefits Study]
−	*[https://www.finance.gov.au/agimo-archive/__data/assets/file/0005/52439/DAM__and__VAM_Excel_V1.0.xls DAM & VAM Spreadsheet ]
−	*[https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf DAM & VAM Case Study]
	__NOTOC__		__NOTOC__

@@ Line 1: / Line 1: @@
-The [[Demand]] & [[Value]] Assessment [[Methodology]] (DAM and VAM) is an interactive program designed to capture information to gauge and forecast how well equipped any proposed online delivery is to [[service]] its [[market]] and generate valuable results.<ref>What is Demand and Value Assessment Methodology (DAM and VAM)? [http://www.finance.gov.au/agimo-archive/damvam.html The Australian Government]</ref>
+The '''Demand & Value Assessment Methodology (DAM and VAM)''' is an interactive program designed to capture information to gauge and forecast how well-equipped any proposed online delivery is to service its market and generate valuable results.<ref>[http://www.finance.gov.au/agimo-archive/damvam.html What is Demand and Value Assessment Methodology (DAM and VAM)?]</ref>
-'''The [[application]] of the Demand and Value Assessment methodologies has various advantages''':<ref>AGIMO Demand and Value Assessment Advantages [http://www.finance.gov.au/agimo-archive/damvam.html AU gov]</ref>
+At a project level, it enables:
-At a project level it enables:
+At the government agency level, it enables the:
-*Preparation of a business cases, justification of expenditure and [[policy]] decisions;
+*Evaluation of contribution to overall agency goals and the agencies' contribution to the whole of government strategies;
 *Analysis of the capacity of agencies to deliver e-government services;
 *Assessment of impacts on clients to ensure the right mix of services are on offer;
-*Identification of future policy and priority areas for [[improvement]] and investment; and
+*Identification of future policy and priority areas for improvement and investment; and
-*A mechanism for sharing of information, achievements and strategies with other agencies and contribution to the development of best practice approaches.
+*A mechanism for sharing information, achievements, and strategies with other agencies and contributing to developing best practice approaches.
-'''Why is demand and value important?''' <ref>Why is demand and value Important? [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf gov.au ]</ref><br />
+'''Why is demand and value important?''' <ref>[https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf Why is demand and value Important? ]</ref><br />
-Demand and Value have been chosen as the two key criteria because consideration of demand forces enables government to assess a service from the perspective of the end users. Rather than implementing a program for implementation’s sake, demand assessment forces the provider to start with the end user and determine the nature of their needs and how they might be best attended to.
+Demand and Value have been chosen as the two key criteria because consideration of demand forces enables the government to assess a service from the perspective of the end users. Rather than implementing a program for implementation’s sake, demand assessment forces the provider to start with the end user and determine the nature of their needs and how they might be best attended to.
-Value is a more traditional assessment, typically centred upon costs and benefits, but in the case of government, a consideration in determining value must also take account of social and [[governance]] implications.
+Value is a more traditional assessment, typically centered upon costs and benefits. Still, in the case of government, a consideration in determining value must also take account of social and governance implications.
-'''Links between the Demand and Value Assessment Methodology and an Agency e-government [[Business Case]]'''<br />
+'''Links between the Demand and Value Assessment Methodology and an Agency e-government Business Case'''<br />
 [[File:DAMVAM.png|500px|DAM & VAM Methodology]]<br />
 source: [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf|Australian Govt. Information Management Office]
@@ Line 36: / Line 40: @@
 ===Further Reading===
-*E-government Benefits Study [https://www.finance.gov.au/agimo-archive/publications_noie/2003/03/e-govt_benefits_study.html AU Gov]
+*[https://www.finance.gov.au/agimo-archive/publications_noie/2003/03/e-govt_benefits_study.html E-government Benefits Study]
-*DAM & VAM Spreadsheet [https://www.finance.gov.au/agimo-archive/__data/assets/file/0005/52439/DAM__and__VAM_Excel_V1.0.xls AU Gov]
+*[https://www.finance.gov.au/agimo-archive/__data/assets/file/0005/52439/DAM__and__VAM_Excel_V1.0.xls DAM & VAM Spreadsheet ]
-*DAM & VAM Case Study [https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf AU Gov]
+*[https://www.finance.gov.au/agimo-archive/__data/assets/pdf_file/0004/52438/DAM__and__VAM_Manual.pdf DAM & VAM Case Study]