ITIL Event Management - Revision history

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User: Created page with "'''Event Management''', as defined by ITIL, is the process that monitors all events that occur through the IT Infras..."

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Created page with "'''Event Management''', as defined by ITIL, is the process that monitors all events that occur through the IT Infras..."

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'''Event Management''', as defined by [[ITIL (Information Technology Infrastructure Library)|ITIL]], is the process that monitors all events that occur through the [[IT Infrastructure|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of [[IT Services (Information Technology Services)|IT service]] and evaluation of the impact a deviation might cause to the services. Events are typically notifications created by an IT service, [[Configuration Item (CI)|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>

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-'''Event Management''', as defined by ITIL, is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services. Events are typically notifications created by an IT service, [[Configuration Item (CI)|Configuration Item (CI)]] or monitoring tool.<ref> [https://en.wikipedia.org/wiki/Event_management_(ITIL) Definition - What is Event Management in ITIL?-Wikipedia]</ref>
+== What is ITIL Event Management? ==
 == See Also ==
-<div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
+ITIL (Information Technology Infrastructure Library) Event Management is a crucial process within the ITIL service operation stage, focusing on managing events throughout their lifecycle. An event is defined as any detectable or discernible occurrence that has significance for the management of the IT infrastructure or the delivery of IT service. Event Management is responsible for ensuring that events are detected, interpreted, and responded to appropriately, allowing for the automatic and manual monitoring of all events that occur through the IT infrastructure to ensure a high level of service quality.
 == References ==
-<references/>
+<references />

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-'''Event [[Management]]''', as defined by [[ITIL (Information Technology Infrastructure Library)|ITIL]], is the [[process]] that monitors all events that occur through the [[IT Infrastructure|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the [[IT Infrastructure]] or the delivery of [[IT Services (Information Technology Services)|IT service]] and [[evaluation]] of the impact a deviation might cause to the services. Events are typically notifications created by an IT [[service]], [[Configuration Item (CI)|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>
+'''Event Management''', as defined by ITIL, is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services. Events are typically notifications created by an IT service, [[Configuration Item (CI)|Configuration Item (CI)]] or monitoring tool.<ref> [https://en.wikipedia.org/wiki/Event_management_(ITIL) Definition - What is Event Management in ITIL?-Wikipedia]</ref>
 == See Also ==
 <div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
-[[ITIL Availability Management]]<br />
 </div>

← Older revision		Revision as of 14:42, 23 November 2022
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−	'''Event [[Management]]''', as defined by [[ITIL (Information Technology Infrastructure Library)\|ITIL]], is the [[process]] that monitors all events that occur through the [[IT Infrastructure\|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the [[IT Infrastructure]] or the delivery of [[IT Services (Information Technology Services)\|IT service]] and [[evaluation]] of the [[impact]] a deviation might cause to the services. Events are typically notifications created by an IT [[service]], [[Configuration Item (CI)\|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>	+	'''Event [[Management]]''', as defined by [[ITIL (Information Technology Infrastructure Library)\|ITIL]], is the [[process]] that monitors all events that occur through the [[IT Infrastructure\|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the [[IT Infrastructure]] or the delivery of [[IT Services (Information Technology Services)\|IT service]] and [[evaluation]] of the impact a deviation might cause to the services. Events are typically notifications created by an IT [[service]], [[Configuration Item (CI)\|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>

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 [[ITIL Service Value System (SVS)]]<br />
 [[Service Portfolio Management]]<br />
 [[IT_Governance|IT Governance]]<br />
 [[IT Infrastructure]]<br />

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 <div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
 [[ITIL Availability Management]]<br />
-[[ITIL (Information Technology Infrastructure Library)]]<br />
+[[ITIL Continual Service Improvement (CSI)]]<br />
 [[ITIL (Information Technology Infrastructure Library)]]<br />
 [[ITIL Facilities Management]]<br />

← Older revision		Revision as of 16:22, 22 March 2021
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	'''Event [[Management]]''', as defined by [[ITIL (Information Technology Infrastructure Library)\|ITIL]], is the [[process]] that monitors all events that occur through the [[IT Infrastructure\|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the [[IT Infrastructure]] or the delivery of [[IT Services (Information Technology Services)\|IT service]] and [[evaluation]] of the [[impact]] a deviation might cause to the services. Events are typically notifications created by an IT [[service]], [[Configuration Item (CI)\|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>		'''Event [[Management]]''', as defined by [[ITIL (Information Technology Infrastructure Library)\|ITIL]], is the [[process]] that monitors all events that occur through the [[IT Infrastructure\|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the [[IT Infrastructure]] or the delivery of [[IT Services (Information Technology Services)\|IT service]] and [[evaluation]] of the [[impact]] a deviation might cause to the services. Events are typically notifications created by an IT [[service]], [[Configuration Item (CI)\|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>
		+
		+
		+	== See Also ==
		+	<div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
		+	[[ITIL Availability Management]]<br />
		+	[[ITIL (Information Technology Infrastructure Library)]]<br />
		+	[[ITIL (Information Technology Infrastructure Library)]]<br />
		+	[[ITIL Facilities Management]]<br />
		+	[[ITIL Problem Management]]<br />
		+	[[ITIL Service Delivery]]<br />
		+	[[ITIL Service Design]]<br />
		+	[[ITIL Service Lifecycle]]<br />
		+	[[ITIL Service Operation]]<br />
		+	[[ITIL Service Strategy]]<br />
		+	[[ITIL Service Transition]]<br />
		+	[[ITIL Service Value Chain (SVC)]]<br />
		+	[[ITIL Service Value System (SVS)]]<br />
		+	[[Service Portfolio Management]]<br />
		+	[[IT_Governance\|IT Governance]]<br />
		+	[[IT Infrastructure]]<br />
		+	[[IT Operations (Information Technology Operations)]]<br />
		+	[[COBIT_(Control_Objectives_for_Information_and_Related_Technology)\|Control Objectives for Information and Related Technology (COBIT)]]<br />
		+	[[Balanced_Scorecard\|Balanced Scorecard]]<br />
		+	[[Enterprise_Risk_Management_(ERM)\|Enterprise Risk Management (ERM)]]<br />
		+	[[Risk_Management\|Risk Management]]<br />
		+	[[IT_Strategy_(Information_Technology_Strategy)\|IT Strategy (Information Technology Strategy)]]<br />
		+	[[Business_Strategy\|Business Strategy]]<br />
		+	[[Corporate_Governance\|Corporate Governance]]<br />
		+	[[Corporate_Strategy\|Corporate Strategy]]<br />
		+	[[Enterprise_Architecture\|Enterprise Architecture]]<br />
		+	[[COSO_Internal_Control_Integrated_Framework\|COSO Internal Control- Integrated Framework]]<br />
		+	[[Compliance\|Compliance]]<br />
		+	</div>
		+
		+
		+	== References ==
		+	<references/>

← Older revision		Revision as of 16:16, 6 February 2021
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−	'''Event Management''', as defined by [[ITIL (Information Technology Infrastructure Library)\|ITIL]], is the process that monitors all events that occur through the [[IT Infrastructure\|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of [[IT Services (Information Technology Services)\|IT service]] and evaluation of the impact a deviation might cause to the services. Events are typically notifications created by an IT service, [[Configuration Item (CI)\|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>	+	'''Event [[Management]]''', as defined by [[ITIL (Information Technology Infrastructure Library)\|ITIL]], is the [[process]] that monitors all events that occur through the [[IT Infrastructure\|IT infrastructure]]. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the [[IT Infrastructure]] or the delivery of [[IT Services (Information Technology Services)\|IT service]] and [[evaluation]] of the [[impact]] a deviation might cause to the services. Events are typically notifications created by an IT [[service]], [[Configuration Item (CI)\|Configuration Item (CI)]] or monitoring tool.<ref>Definition - What is Event Management in ITIL? [https://en.wikipedia.org/wiki/Event_management_(ITIL) Wikipedia]</ref>